60 years of strong history in international hotel management
At Immersive Hospitality Management (IHM), we focus on building reputations and delivering returns for hospitality investors and hotel owners. Our teams in the UK and across the world have proven expertise that adds value in every part of hotel operations.
Experts In Hotel Management
Having nurtured over 120 hotels, with a team whose combined hospitality experience spans over 100 years and a brand history spanning 60 years, we have established an unparalleled reputation in the hospitality market. We share our real-world knowledge of the hospitality sector with our clients.
What we do
Hotel Operations
IHM takes care of all operational responsibilities, from complete transformations to day-to-day running. With 60 years’ international experience, our teams provide an end-to end solution for hotel management.
Revenue Management & Sales
We focus on delivering ROI through excellent RevPAR conversion, implementing creative marketing strategies, and maximising profitability across all available channels.
Technical Services & Pre-Opening
Our goal is to attract revenue from day one. With our expertise, we ensure a seamless launch and continue to innovate, maintaining strong footfall thereafter.
Marketing
Our highly skilled marketing team possesses an in-depth understanding of the hospitality landscape and is well-versed in all marketing channels, including social and digital.
Rebranding & Repositioning
IHM have a track record of successfully repositioning and transforming hotels across UK and beyond. We understand how cultural nuances, location, and audience demographics influence the access of a project.
Food & Beverage
IHM has considerable experience in supporting excellent dining offerings. We leverage supplier partnerships and build credible F&B reputations for our clients.
Design & Development
From initial concepts to full-scale restorations, IHM has the expertise to fulfil even the most demanding briefs. Our in-house interiors design team specialises in the hospitality sector.
Financial Management
Our qualified financial experts excel at managing budgets while driving growth. We specialise in transforming underperforming assets and delivering sustained profitability.
Talent Management
Securing the right team is essential to a hotel. IHM attracts top-tier professionals who are dedicated to achieving excellence and driving performance.
Our Values
01.
Human
We live, we learn, we let our personalities shine through.
02.
Experts
We’re good at what we do and we do it with integrity.
03.
Empowering
We lead by example and encourage leadership in others; we value everyone’s input.
04.
Evolving
We are futureproofing by developing career paths to attract high calibre service ambassadors and being open to innovation.
05.
Grounded
We create a community not a workforce.
